About delivery:
We ship by Singapore Post service on aircraft. It's cheap and reliable, costs about 12 USD for a small parcel weighing up to 0.5 kg to the capital of the selected country.

Singapore Post

On average, a parcel goes 8.. 12 business days. For regions: Middle East, South America it can 4.. 5 business days longer. You can choose the shipping company and the most convenient delivery option yourself. To do this, find the shipping method on the website of the carriers. Then inform us about the desired option by e-mail.

DHL UPS FedEx

Despatch Period:
We collect orders during the 1 week and dispatch them on Monday weekly.

Сomplex countries:
Singapore Post and other large companies do not have delivery to logistically difficult regions and countries. In this case, you should use TEZ Parcel's service. Check for yourself (select Malaysia region) if they deliver to your city. Find out the price, timeframe and when is the closest dispatch date from Singapore. They don't ship immediately but as they accumulate, about once a month. If you are satisfied with the terms, make a purchase enquiry to us.

Singapore Post и прочие крупные компании не выполняют доставку в "сложные" страны. В этом случае следует воспользоваться услугой компании TEZ Parcel. Проверьте самостоятельно (выберите регион Малайзия), делают ли они доставку в ваш город. Узнайте цену (сейчас 40 Евро), сроки и когда будет ближайшая дата отправки из Сингапура. Они отправляют не сразу, а по мере накопления, примерно раз в месяц. Если условия вас удовлетворяют, сделайте нам запрос о покупке.

TEZ Parcel

Delivery restrictions:
We are unable to deliver to internationally restricted areas. You should check in advance the possibility of delivery on the site of the yours transportation company. Or choose the delivery method for your case yourself.

Order rejection:
Your order can be rejected if
1. You ask to change the shipping address
2. The delivery address does not exist

Lithium batteries:
If the device contains batteries. For the 'SingPost' shipping method, the number of items containing lithium batteries will be limited to 4. You cannot order more than 4 items to be shipped in one package. If you need more than 4, should order special delivery "with batteries", for example using the DHL service.

No more than 4 lithium batteries
(Company rules, page 42)

Address was wrong:
If you do not fill in the address correctly and the parcel is returned. You shold pay 8 SGD parcel refund fee and re-pay the full shipping fee again.

Security policy:
For maximum protection of customer information, our store works on an algorithm that does not require an account registration. Your delivery address and all information about your purchases is saved only a short time until the package is delivered. After receiving confirmation, the system delete the information. Don't delete the your order receipt that came to your email. Our warehouse receive only the shipping address and payment confirmation from payment gates. We do not receive or do not see any information about your credit card.

We do not sell our products on marketplaces due to the multiple problems, inconveniences and significant time required to accounts maintenance. Because the interests of the seller's business development and the marketplace never coincide. Marketplaces try to take as much money buyers and sellers as possible and start suppressing or sabotage in various ways sellers company's business to do so. As a result of additional commissions the cost of goods for the buyer becomes much higher and it loses attractiveness for the buyer and we lose profit. We don't need that, sorry... Unpredictable changes in sales conditions, account blocking, predatory payment terms make working there not interesting. If you see our product on the marketplace, it's probably a dealer listing or resale.

Warranty
In the event of a failure within 1 month warranty period, the device can be exchanged for a new one. You should return it to the dealer yourself. In case of mechanical damage or disassembly of the product by the user, we will deduct the cost of the damaged parts and the cost of repair work. The cost of shipping both ways is pay by the buyer.

Returns
Thank you for shopping with us. If you're not satisfied with your purchase, we're here to help. You have 15 calendar days to return an item from the date you received it. To be eligible for a return:
The item must be unused and in the same condition that you received it.
The item must be in the original packaging.
A receipt or proof of purchase is required.

Non-returnable items
We do not accept returns for the following items:
Downloadable or activated digital products
Customized or personalized goods
Opened consumables (batteries, sealed packages)
Items showing signs of use or scratched
Mechanical damaged or disassembled product

Refunds
Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original payment method. You will receive the credit within 5 business days, depending on your bank’s processing times.

Exchanges
We only replace items if they are defective or damaged. To request an exchange for the same item, please contact.

Shipping costs
Shipping costs are non-refundable, returns are to be paid by the buyer.

How to return an item
To initiate a return, contact our support team with your order number.

Payment methods:
We use a variety of payment bridges to expand and facilitate the availability of our products in different regions of the world. You can choose the option that is most favorable to you and reduce commission costs for payment services. You can compare and choose the most favorable payment method here: Monito. Enter your sending country and receiving country Singapore ($ SGD or USD). The system will show the best way to pay.

The price in your currency:
In our store are listed prices in the US dollars. When making a payment, your currency will be converted to the recipient's currency by the payment system. The commission depends on the method and system of transfer, and they set the fee themselves. Our online store adds a commission for processing the payment and currency conversion by the payment system. If you choose your own payment method, you will need to cover the commission fees yourself. We must receive the full cost of the item plus shipping, as indicated during shop checkout page.

PayPal:
Select PayPal point in the our store interface, place your order. Shop send you a payment link with payment ID. Then should log in to your PayPal account and pay it. We include all PayPal fees in the order price. Works well for the US and Canada

Revolut:
The most convenient, fast, and reliable method is simply topping up our card from your credit card. Select Revolut point in the shop payment interface, place your order. Then shop send you a payment link for the card topup. Works great for payments from European countries. Revolut

Wise:
Payment link for customers from China and Hong Kong. You can pay for your order directly with Yuan. There are already 160 countries available, and more than 40 currencies. Wise Place your order through the Shopping cart page and pay using this link.

Remitly:
If you have an account with Remitly system, we also accept payments through this gateway.

PayNow:
This works throughout the Asian region plus India. A list of authorised banks can be found here: PayNow For easily pay by a phone number transfer. Place the order and get a payment link.

Cryptocurrency:
This provider Paykassa Pro involves a higher fee associated with several intermediate currency-to-currency exchanges. It is not convenient and expensive. The advantage is that you do not depend on the vagaries of the banking system. When you place an order, our store will reserve the order for a day to wait for payment. The store will send you a QR code and a link for payment. The store receives the current cryptocurrency exchange rate every 10 seconds. Therefore, the amount may change until you click the 'Place order' button. If the payment is not made within the waiting period, the order is canceled automatically. You can buy cryptocurrency on any crypto exchange you like or pay us immediately from there. This method is convenient for South America.

Possible problems:
After placing an order, the shop will automatically send you an invoice with a payment ID. Sometimes it doesn't come directly to your inbox due to spam filters not working properly. Please check your spam folder. If after payment transfer you do not receive a message from support in near 1 day, send us a message to the any contacts below. Money transfer systems are not work stable and payment notifications are sometimes losted. We'll check it manually.

Оплата в рублях:
Вы можете оплатить заказ переводом внутри страны нашему диллеру. Это не может быть проведено в автоматическом режиме через наш магазин, ввиду блокировки трансферов. Мы используем средний обменный курс сайтов: USD to RUB USD to RUB Если условия доставки и цена вас устраивают, сделайте запрос о покупке через Send fast message или любым удобным способом. Мы вышлем вам атрибуты для оплаты.

This interface quickly sends a message via SMS gate to the support. Please fill in your e-mail address or Telegram id correctly so that you can receive a reply.