About delivery:
We ship by Singapore Post service on aircraft. It's cheap and reliable, costs about 12 USD for a small parcel weighing up to 0.5 kg to the selected country.

Singapore Post

US Deivery Rules

On average, a parcel goes 6.. 12 business days. For regions: Middle East, South America it can 4.. 5 business days longer. Shipping to Europe, especially Germany and Austria is very slow. After a quick arrival packet in the country, the local postal service may not do anything for a long time. Local delays can be up to 1 month waiting time.

You can choose the shipping company and the most convenient delivery option yourself. To do this, find the shipping method on the website of the carriers. Then inform us about the desired option by e-mail.

DHL UPS FedEx

Despatch Period:
We collect orders during the 1 week, then dispatch them one time in Monday weekly. We may delay delivery for up to two weeks during long holidays or weekends.

Delays:
We depend on supplies of various components from many companies, and at the moment obtaining everything without delays is a complex process. Therefore, we kindly ask for your patience if there is a delay in shipment, especially after long holidays.

Сomplex countries:
Singapore Post and other large companies do not have delivery to logistically difficult regions and countries. In this case, you should use TEZ Parcel's service. Check for yourself (select Malaysia region) if they deliver to your city. Find out the price, timeframe and when is the closest dispatch date from Singapore. They don't ship immediately but as they accumulate, about once a month. If you are satisfied with the terms, make a purchase enquiry to us.

Singapore Post и другие крупные компании не выполняют доставку в "сложные" страны. В этом случае следует воспользоваться услугой компании TEZ Parcel. Посмотрите самостоятельно (выберите регион Малайзия), делают ли они доставку в вашу страну. Проверьте цену (сейчас ~36 USD), и когда будет ближайшая дата отправки из Сингапура. Они отсылают не сразу, а по мере накопления заказов, примерно раз в 2 недели. Если условия вас удовлетворяют, сделайте нам запрос о покупке.

TEZ Parcel

Delivery restrictions:
We are unable to deliver to internationally restricted areas. You should check in advance the possibility of delivery on the site of the yours transportation company. Or choose the delivery method for your case yourself.

Order rejection:
Your order can be rejected if
1. You ask to change the shipping address
2. The delivery address wrong

Lithium batteries:
If the device contains batteries. For the 'SingPost' shipping method, the number of items containing lithium batteries will be limited to 4. You cannot order more than 4 items to be shipped in one package. If you need more than 4, should order special delivery "with batteries", for example using the DHL service.

No more than 4 lithium batteries

Address was wrong or not full:
If you do not fill in the address correctly and the parcel is returned. We will have to pay a return fee of $8 to the postal service. And we will deduct that amount at a later date.

Delay in dispatch:
If you do not fill in the delivery address completely (according to the fields specified) or give incorrect data. For example, the zip code does not coincide with the specified city, or the name of city is not specified. Delivery will be delayed until the correct data is received. Because the automatic system of the postal service does not allow such a parcel to processing.

Security policy:
For maximum protection of customer information, our store works on an algorithm that does not require an account registration. Your delivery address and all information about your purchases is saved only a short time until the package is delivered. After receiving confirmation, the system delete the information. Don't delete the your order receipt that came to your email. Our warehouse receive only the shipping address and payment confirmation from payment gates. We do not receive or do not see any information about your credit card.

We do not sell our products on marketplaces due to numerous issues and significant time loss in managing accounts. Marketplace interests conflict with those of independent businesses.

Marketplace focus on own profit, imposing fees and commissions that raise prices for customers and reduce our earnings. Unpredictable policies, account suspensions, and payment terms make these platforms not interested for us. If you to see our product listed on a marketplace, it is most likely offered by a third-party reseller.

Warranty
In the event of a failure within 1 month warranty period, the device can be exchanged for a new one. You should return it to the dealer yourself. In case of mechanical damage or disassembly of the product by the user, we will deduct the cost of the damaged parts and the cost of repair work. The cost of shipping both ways is pay by the buyer.

Returns
Thank you for shopping with us. If you're not satisfied with your purchase, we're here to help. You have 15 calendar days to return an item from the date you received it. To be eligible for a return:
The item must be unused and in the same condition that you received it.
The item must be in the original packaging.
A receipt or proof of purchase is required.

Non-returnable items
We do not accept returns for the following items:
Downloadable or activated digital products
Customized or personalized goods
Opened consumables (batteries, sealed packages)
Items showing signs of use or scratched
Mechanical damaged or disassembled product

Refunds
Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original payment method. You will receive the credit within 5 business days, depending on your bank’s processing times.

Exchanges
We only replace items if they are defective or damaged. To request an exchange for the same item, please contact.

Shipping costs
Shipping costs are non-refundable, returns are to be paid by the buyer.

How to return an item
To initiate a return, contact our support team with your order number.

Payment methods:
We use a variety of payment bridges to expand and facilitate the availability of our products in different regions of the world. You can choose the option that is most favorable to you and reduce commission costs for payment services. You can compare and choose the most favorable payment method here: Monito. Enter your sending country and receiving country Singapore ($ SGD or USD). The system will show the best way to pay.

The price in your currency:
In our store are listed prices in the US dollars. When making a payment, your currency will be converted to the SGD by the payment system. The commission depends on the method and system of transfer, and they set the fee themselves. Our online store adds a commission for processing the payment and currency conversion by the payment system. If you choose your own payment method, you will need to cover the commission fees yourself. We must receive the full cost of the item plus shipping, as indicated during shop checkout page.

Antom Global:
The Antom is Alipay International. You can use their service around the world. Available for Latin America, Asia Pacific, Brazil, China, Indonesia, Thailand, Vietnam, India. The provider have integration with major national payment systems and bank`s. Check your country and bank in the list of supported ones: Antom Services

PayPal:
Select PayPal point in the our store interface, place your order. Shop send you a payment link with payment ID. Then should log in to your PayPal account and pay it. We include all PayPal fees in the order price. You can pay in any available currency supported by PayPal. If it matches the store’s preferred currency list, you can avoid PayPal’s internal currency conversion fee. Works well for the US, Canada and Europe.

Revolut:
The most convenient, fast, and reliable method is simply topping up our card from your credit card. Select Revolut point in the shop payment interface, place your order. Then shop give you a payment link. You can pay with a credit card in any currency. However, on the payment page, you should specify the amount in SGD and the order ID. Works great for payments from European countries. Revolut

Wise:
About 160 countries and more than 40 currencies are available in the Wise payment system. From China and Hong Kong you can pay in Yuan. Credit cards also work. You can pay via Wise in any currency, and they will automatically convert it at the current exchange rate. Fast transfers using a PayNow QR code are also available. Place your order via PayNow, then log in to your Wise account to make the transfer.

PayNow:
This works in the Singapore. A list of authorised banks can be found here: PayNow Participants For easily pay by a phone number transfer. Place the order and get a payment link with QR-code.

Remitly:
Remitly serve over 170 countries and territories around the world. If you have an account, we also accept payments through this gateway. Write to support to discuss the details.

Cryptocurrency:
The provider Paykassa Pro involves a higher fee associated with several intermediate currency-to-currency exchanges. It is not convenient and expensive. The advantage is that you do not depend on the vagaries of the banking system. When you place an order, our store will reserve the order for a day to wait for payment. The store will send you a QR code and a link for payment. The store receives the current cryptocurrency exchange rate every 10 minutes. Therefore, the amount may change until you click the 'Place order' button. If the payment is not made within the waiting period, the order is canceled automatically. You can buy cryptocurrency on any crypto exchange you like or pay us from there.

Before making a payment, you should be confident in the legal origin of your funds.
The provider will verify this very thoroughly, and if suspicion arises, the transfer will be frozen.

Key Compliance Checks:

• BTA - Blockchain Transaction Analysis
• AML - Anti-Money Laundering
• KYT - Know Your Transaction
• KYB - Know Your Business
• PEP - Politically Exposed Person
• OFAC - Office of Foreign Assets Control
• AML - Anti-Money Laundering
• CFT - Combating the Financing of Terrorism
• CDD - Customer Due Diligence
• EDD - Enhanced Due Diligence
• SAR - Suspicious Activity
• STR - Transaction Report

Possible problems:
After placing an order, the shop will automatically send you an invoice with a payment ID. Sometimes it doesn't come directly to your inbox due to spam filters not working properly. Please check your email-box spam folder. Therefore, should keep the invoice immediately upon ordering. If after payment you do not receive a order confirmation letter from shop in near 1-2 day, send us a message to the any contacts below. Payment systems are not work stable and auto order id notifications are sometimes losted. We'll check it manually.

Оплата в рублях:
Вы можете оплатить внутри страны нашему диллеру. Через магазин следует разместить заказ и правильно заполнить адрес доставки английскими буквами. Мы используем средний обменный курс с сайтов: USD to RUB USD to RUB Если условия доставки и цена вас устраивают, сделайте запрос о покупке через Send Fast Message или любым удобным способом. Мы вышлем вам атрибуты для оплаты.

This interface quickly sends a message to the support. Please fill in your e-mail address or Telegram id correctly so that you can receive a reply.